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Nov 27, 2018

We all would love more direct bookings for our Serviced Accommodation businesses. But in order to get those we need to work on our own marketing efforts, something that we often neglect as OTAs do this so well for us.

In this episode we get Chris Huskins - Digital Marketer & Podcaster, our Marketing Director, in to...


Nov 13, 2018

Complaints... We all get them, it's part of the nature of a Serviced Accommodation business however we all want to limit them and the damage they can cause.

In this episode Chris and Ritchie cover:

  • Different types of complaints
  • Who should deal with them
  • What processes should you have in place
  • Complaint...


Oct 30, 2018

The team are all back from the brilliant Serviced Accommodation Retreat in Barcelona and have come together to bring you all the learnings they took away from the retreat.

If you weren't able to make it to this retreat then this episode is a must listen as we take you through:

  • Business Strategy and setting goals
  • Tax...


Oct 5, 2018

Each day the Serviced Accommodation retreat team take a full day to focus on one of the retreat clients SA businesses.
 
On day 4 Alex Hillenbrand was taken through a long day of strategising, systemising and planning.
 
Alex wanted to set his objectives out with a full strategy review, and a big part of...


Oct 5, 2018

Chris and Ritchie come together on day 3 of the Serviced Accommodation Barcelona retreat to bring you a round up of some of the key points that have come out of the boardroom days.

Across the clients and mentors on the retreat they have over 250 properties so A LOT of value has been discussed, learned and shared.

 

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